Quality Policy
At Lean Pharma Services, we are committed to delivering high-quality pharmacovigilance, medical governance, medical information, and quality management services by ensuring compliance with international standards, regulations, and best practices.


Key Principles :

  • Customer Focus: We prioritize regulatory requirements, patient safety, and stakeholder needs.
  • Process Improvement: We continuously refine vigilance, medical governance, and quality processes using data-driven decisions.
  • Regulatory Compliance: We adhere to ICH, FDA, EMA, ISO 9001:2015, and ISO 27001:2022, and to other Laws and Regulations to maintain research and safety integrity and compliance of the company operation.
  • Employee Competence: We foster a culture of continuous learning, skill development, and compliance awareness.
  • Risk-Based Approach: We implement proactive risk assessment methodologies to manage compliance risks effectively.

Objectives :

  • Ensure 100% compliance with vigilance, medical information, and governance regulations.
  • Maintain zero tolerance for data integrity breaches.
  • Improve process efficiency in safety reporting and information handling.
  • Achieve continuous improvement through audits, training, and corrective actions.
Effective: 20-Jun-2025